I am wondering if you can build survey questions to only appear in a specific MOS. We are trying to build our University Night and would like to gather information about student's schools and graduation year but because we're building it as a flex group with a promo code for a singular performance, we haven't found a way to add the survey questions without them appearing for the general public. Thanks!
Yes! You absolutely can. I have surveys designed only for our walk-up MOS so that it gathers information on why people are not buying online.
Once you build your survey in TR_SURVEY_QUESTION. Go to the Ticketing Setup and Mode of Sale Maintenance. There is a tab called MOS/SURVEY Question. There you can select your MOS and then move the Survey questions you designed to that MOS under Associated Survey Questions.
Great! This sounds like exactly like what we're looking for. Do you by chance know if the survey questions appear on TNEW? I meant to put in the original post, that is where we're looking for these to populate that way folks can buy online.
Thanks!
Yes! You can select the different MOS that you are using on TNEW. So we have three different MOS for the website, because we have memberships and I can assign specific questions to each. If I choose the general TNEW MOS it will show for all sales I believe. But there might be a way to narrow that part down. I have referenced this alot: https://hello.tessituranetwork.com/knowledgeBase/9526311 anbd this: https://www.tessituranetwork.com/TN_Express_Web_User_Guide/Content/Topics/Form_Fields.htm