Hi Everyone!
Anyone know how to disable PAH ticket delivery for specific performances? We offer a handful of Virtual Programs each year and only want guests to receive the Order Confirmation email. The PAH that follows is a little awkward & superfluous.
Thanks!
Best,
Moriah
Are you on TNEW? Can you use the dynamic shipping table in System Tables and set those performances or productions to HABO only?
This is the answer you want, although it is not trivial to plan out and configure, especially if, like us, you have eliminated mail and HABO from your standard options. We have also, like Neil, configured specific PAH designs for use with non-ticketed performances (and "performances") where the PAH ticket just provides instructional text and no bar code.
I've mentioned this in support tickets before. It seems odd that there is no PAH control via keyword or in MOS at the performance level. The solution is either sending gads of errors to the log or set the Dynamic Delivery method for the performance and triple check that there are no intersections with other dynamic delivery lines. Not ideal.
I've actually built a utility that converts keywords applied by the box office into rows in the TNEW custom table.
I should have guessed
I might come bug you about it in a few months if that's ok
Sure!