We cancelled an outdoor GA event last night and told people to bring their tickets to future date to be allowed entry. We use NSCAN devices. I added the perf id from last night into the device profile system table. But we get an error having facility ids and perf ids at the same time. Has anyone done this before?
I also posted this on the Ticketing forum.
I don't know if i've had this exact problem, but I had issues sometimes when my doors open/close date on the performances were off. Maybe that is playing into it as well?