Is anyone experiencing this new buggy feature? It mostly happens when doing something like selecting a price zone in a Line Item, but today it was also happening to me on the Acknowledgements tab of Campaigns/References.
I'm assuming it has something to do with this version of Citrix. I'm on 29.9.0.28(2209).
Is anybody else seeing this/know a fix?
Hey Eric,
We are seeing that issue too and this is what I have heard from Support so far.
We are aware of an issue with Citrix versions 2206 through 2209 where the Tessitura window can minimize unexpectedly when clicking on dropdown menus in the application. While Citrix develops a solution to this issue, we recommend either downgrading to Citrix version 2205 or ensuring that all windows other than Tessitura are minimized.
We havent had a chance to try this out yet.
22.7.0.24 and 22.9.0.28 causes the buggy feature and kicks users to another open tab. I downgraded to 22.5.0.18 and even 19.2.7000.10. Both of those versions do not cause the buggy issues. Support told me to - to try downgrading and it does work.
are downgraded versions available on citrix's website?
Per my support ticket: NOTE: This is for Windows 10 only. If you need the Citrix Workspace app for earlier versions of Windows, please refer to this link: https://www.citrix.com/downloads/workspace-app/
Hmm, the link gives me a 404 error. Also I'm on Win11, curious if that's causing additional issues.