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How to remove the performance time from the confirmation email?

Sharon Choondassery
$organization

Hi, 

I want to remove the performance time from the confirmation email that has been going out. 

Would you mind to help me with how to fix this issue? 

  • $organization

    Sharon,

    Is this from the standard .ASPX templates that shipped with your TNEW installation?  Or is this from the standard HTML template that shipped with Version 15?  (Presumably the one called "Sample Order Confirmation".)

    If you are looking at the .ASPX template, you are going to want to look in the CartHTML.xlst template.  I admit, my knowledge there is sketchy at best.  But I believe you will want to find the proper line in the area of the <xsl:teamplate name="PerformanceLineItem"> starting around line 1110.  I think specifically you want the <xsl:with-param name="DateTime" select="@perfDT"/> area.  But I will admit to being far from certain about that.  If anyone else knows better, feel free to chime in here.

    If you are looking at the HTML templates, you are going to  want to look for the lines with the item "PerformanceDateTime" on them.  There should be two, right around lines 140 and 230.

    If you just want the performance date and not the time, it is likely you will need to do some data formatting/converting.  Once you find the proper lines that need to be updated, never doubt the power of Google.  I have found many a solution to my code issues by simply typing in what I wanted to do and looking through a few answers.  And, as always, make a copy and test instead of just playing with live ammunition.  Best of luck!

    John A. Moskal II

  • $organization

    Assuming this is related to the standard order confirmation template, you can actually do this in your TNEW Admin site at both the Product Type and Performance level. There's a setting called "Time Displayed". If True, the event time will be displayed. If False, the time will be hidden.

    You should know that the Date Displayed or Time Displayed settings may not carry over for orders done in Tessitura when using the TNEW order confirmation email template, and there may be a difference in appearance of the products between TNEW and Tessitura orders in the order confirmation email when using the same template.