Back in the before-times, pre-March 2020, we had a Boca printer, usually reserved for large batches, that could print all of the tickets in a batch in one continuous strip, without pause. We have now re-opened, and some of our Box Office staff remembers this feature, and want it back, but now none of our Bocas is behaving this way.
According to the docs, if we uncheck "Pause after each order", we should see "When the box is not checked all orders are printed without pause.", but we get "When both boxes are unchecked, each ticket is printed and cut individually".
Tess support suggests that there may be a setting on the Boca itself that could affect this, but can provide no detailed guidance.
Does anyone have a Boca that behaves this way, and would be willing to share their settings?
Thanks.
Hi. For our BOCA we have to change the MICRO/MINI setting from the Menu button. Then choose Choices button to change. Micro turns off the cutter and Mini turns on the Cutter.
Hope that works for you.
Thanks for this suggestion. We're testing this change now...
M. Jane Orosco said:For our BOCA we have to change the MICRO/MINI setting from the Menu button. Then choose Choices button to change. Micro turns off the cutter and Mini turns on the Cutter.
It took a bit, but I received confirmation today: your suggestion resolved this for us. Thank you!