How Do I Edit the TNEW Order Confirm?

** SLSO is a self-hosted organization**

I found the location on out SOAP server where the .aspx file lives. I made the requested edits and saved the new file under the same name. However when I make a test purchase it still pulls the old confirm. Am I missing a step here? Is there any documentation I can use the help with this?

Ashley Elliot

Database Administrator

St. Louis Symphony Orchestra

314-286-4198

ashleye@slso.org

Parents
  • **SOLVED**

    I was putting my new template in the wrong folder. What I didn't know as a recent DBA to this organization, is that if you go to your TNEW admin site, select Site Data, and then Site Data from the drop down, you will have a screen where one of the options is "Email Properties". It tells you there where your templates live. 

    Once I started putting the file in the location listed there, we were seeing changes on out test transactions. However, like John says in this post, you do need to clear your cache and recycle the app pools each time you add/edit the template.

    Ashley

Reply
  • **SOLVED**

    I was putting my new template in the wrong folder. What I didn't know as a recent DBA to this organization, is that if you go to your TNEW admin site, select Site Data, and then Site Data from the drop down, you will have a screen where one of the options is "Email Properties". It tells you there where your templates live. 

    Once I started putting the file in the location listed there, we were seeing changes on out test transactions. However, like John says in this post, you do need to clear your cache and recycle the app pools each time you add/edit the template.

    Ashley

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