Hi all - looking for some creative solutions for this one.
We're rebuilding the backend of our website and the developers need information from our credit card processor, but alas - this information is no where to be found. Specifically looking for our Account ID, Account token, and Acceptor ID.
Quite literally - I have searched through company files, talked to former administrative staff, opened a help Ttcket with Tessitura etc. When trying to contact WorldPay, they, of course, can't verify or share anything without me providing the very information I don't have! I have some emails out, but in the meantime, I'm wondering if anyone else has had this problem? Is there somewhere within Tessitura that I can find this information? Is there some place else entirely I should look? What did you do to get your hands on this information?
Any information is appreciated!
-Ashleigh
Hi Ashleigh -
Patrick here with Tessitura Support. I'll reach out to you offline to assist you with this.
Thanks!