** We are self-hosted**
Any tips on how to identify contributions received via TNEW?
Thanks,
Ashley Elliott
Database Administrator
St. Louis Symphony Orchestra
314-286-4198
ashleye@slso.org
The first and most important question is "How do you take contributions in TNEW?". There are two ways: direct to Fund or On Account. We do the latter, and then our Gift Processor transfers the money into a proper contribution later. I think we've always relied on the trail of transactions to identify contributions that had TNEW as an origin, and that's a bad decision, as it is extremely difficult to do so.
If you take contributions directly to a Fund, then it will be easier, as discussed above.
That's a great point Gawain. I'm going to amend my answer above to recommend that manually entered contributions use the same "Web" channel that TNEW uses on orders.
Yeah, I need to look into that.