Hello. Can anyone tell me how to pull a list for a particular show that would only include first-time ticket buyers? I found some instructions on this forum that were more than 10 years old, so not sure it would apply to the newer versions of Tessitura.
Hi Regina,
In Lists, an option would be to add criteria for
This is asking for constituents that have only attended 1 event, and they've attended the show in question, thus that show is the only show they've attended. To Gawain's point, if you need to report first timers for an event that's well in the past, this won't work for anyone who has purchased again since that first show. Those constituents will have more than 1 Unique Perfs.
Alternatively, in the Tessitura Analytics, CONSTITUENT dimension of fields, you can find both First Performance Name and First Performance Date. Filter on either or both of these to the desired show.
Thanks all for the advice - so when I selected Unique Performance with the date, and eliminated all the other shows, this is the message that Tessitura generated:
"The value for UpdatedDateTime property in the request doesn't match the current UpdatedDateTime for the resource. The resource might have been updated since you last retrieved it. Please get the latest version of the resource, merge your changes and try again."
Can anyone translate this into English?
This was the "Ticket History Unique Perfs" element? That element only takes a whole number, not a date. Or are you using Ticket History Perf Date?