Saving reports to PDF in Windows 7

Hi all,

 

I’m sure I have seen an answer to this but I can’t fine anything on the website. So I have a lovely new Windows 7 machine, problem is I’m getting the ‘disk is full’ error when I try to save a report to PDF. My old trick of installing an Apple driver can’t be done as that isn’t in the updated list.

 

Any ideas?

 

Thanks,

 

Gary

Gary Halliday
CRM Application Specialist
Southbank Centre
Belvedere Road
London SE1 8XX

T +44 (0)20 7960 4221
F +44 (0)20 7921 0607


gary.halliday@southbankcentre.co.uk


http://www.southbankcentre.co.uk

 


www.southbankcentre.co.uk

Ticket Office: 0844 847 9910

Southbank Centre is a Registered Charity No. 298909

______________________________________________________________________

This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

_______________________________________________________________________
  • I don't know if it work for Windows7 but this usually works on that error.

     

    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4

    1. Download gs861w32.exe from http://sourceforge.net/project/showfiles.php?group_id=1897&package_id=108733; or from a copy that you have on to the machine

     

     

    2. Archive the existing c:\pbvm\gs folder;

     

    3. Delete the contents of the c:\pbvm\gs folder;

     

    4. Copy the contents of c:\program files\gs to c:\pbvm\gs;

     

    5. Rename the gs8.60 folder to "gs7.05"

     

    6. Go into Control Panel/Printers;

     

    7. Delete the Sybase Datawindow PS printer, if it exists (most likely it will not);

     

    8. Right-click the printers window and click on Add Printer...

     

    9. Click on Add Local Printer;

     

    10. Select "Use an existing port", and change it to "FILE: (Print to File)", and click Next;

     

    11. Click "Have Disk..." and enter "c:\pbvm\gs\gs7.05\lib" under "Copy manufacturer's files from:", and click OK;

     

    12. Select "Ghostscript PDF" in the Printers list and click Next;

     

    13. Enter "Sybase Datawindow PS" for the printer name; it does not need to be set as the default printer;

     

    14. Click Finish when successful installation is indicated.

     



    [edited by: Caryl Jones at 10:47 AM (GMT -6) on 24 May 2010]


  • Hi Gary

     

    I think there is a work around for getting this working (I'm on vista 64bit and it’s a nightmare)!

     

    All you need to do is

     

    • Click add a new printer,
    • Click add a local printer
    • when it asks you for a port select use an existing port and use your FILE (Print to file Port)
    • Select a HP LaserJet 4000 Series PS Printer
    • Call the Printer Sybase Datawindow PS  (This has to be exactly like this!)
    • Save the printer and set this as default
    • Try saving a PDF from Tessitura and Bobs Your Uncle!

     

     

    Thanks

     

    Nick

     

    Nicholas Insell
    Rheolwr Cronfa Ddata
    Database Manager
    Canolfan Mileniwm Cymru
    Wales Millennium Centre

    029 2063 4672
    www.wmc.org.uk

    nodwch rif ffôn NEWYDD y Swyddfa Docynnau
    please note NEW Ticket Office number
    029 2063 6464

    Cysylltwch yn Gymraeg neu'n Saesneg fel dymunwch
    Contact us in English or Welsh as you prefer

    Meddyliwch am yr amgylchedd cyn printio / Please consider the environment before printing this email

     


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gary Halliday
    Sent: 24 May 2010 16:37
    To: Nick Insell
    Subject: [Tessitura Technical Forum] Saving reports to PDF in Windows 7

     

    Hi all,

     

    I’m sure I have seen an answer to this but I can’t fine anything on the website. So I have a lovely new Windows 7 machine, problem is I’m getting the ‘disk is full’ error when I try to save a report to PDF. My old trick of installing an Apple driver can’t be done as that isn’t in the updated list.

     

    Any ideas?

     

    Thanks,

     

    Gary

    Gary Halliday
    CRM Application Specialist
    Southbank Centre
    Belvedere Road
    London SE1 8XX

    T +44 (0)20 7960 4221
    F +44 (0)20 7921 0607


    gary.halliday@southbankcentre.co.uk


    http://www.southbankcentre.co.uk

     


    www.southbankcentre.co.uk

    Ticket Office: 0844 847 9910

    Southbank Centre is a Registered Charity No. 298909

    ______________________________________________________________________

    This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

    _______________________________________________________________________



    Mae’r ohebiaeth hon at ddefnydd y derbynnydd/derbynyddion bwriadedig yn unig. Os nad chi yw’r derbynnydd/derbynyddion bwriadedig, nodwch fod dosbarthu, copïo neu ddefnyddio’r ohebiaeth hon neu’r wybodaeth ynddi mewn unrhyw ffordd wedi ei wahardd yn gyfangwbl a gall fod yn anghyfreithlon. Os ydych wedi derbyn yr ohebiaeth hon trwy gamgymeriad a fyddech cystal â’i ddychwelyd i’r anfonwr. Yn yr achos hwn byddem yn ddiolchgar pe gallech hefyd anfon yr ohebiaeth at administrator@wmc.org.uk ac yna dileu’r e-bost a dinistrio unrhyw gopïau ohono. Cwmni cyfyngedig dan warrant, cofrestrwyd yng Nghymru a Lloegr. Rhif Cwmni 3221924. Rhif Elusen 1060458. Swyddfa gofrestredig: Plas Bute, Bae Caerdydd, Caerdydd CF10 3AL

    This communication is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s) please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful.If you have received this communication in error please return it to the sender. In this event would be grateful if you would also copy the communication to administrator@wmc.org.uk then delete the email and destroy any copies of it. A company limited by guarantee, registered in England and Wales. Company number 3221924. Charity number 1060458. Registered office: Bute Place, Cardiff Bay, Cardiff CF10 5AL


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • That worked, thanks Caryl!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Caryl Jones
    Sent: 24 May 2010 16:47
    To: Halliday, Gary
    Subject: Re: [Tessitura Technical Forum] Saving reports to PDF in Windows 7

     

    I don't know if it work for Windows7 but this usually works on that error.

     

    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4

    1. Download gs861w32.exe from http://sourceforge.net/project/showfiles.php?group_id=1897&package_id=108733;

     

    2. Install on Windows XP

     

    3. Archive the existing c:\pbvm\gs folder;

     

    4. Delete the contents of the c:\pbvm\gs folder;

     

    5. Copy the contents of c:\program files\gs to c:\pbvm\gs;

     

    6. Rename the gs8.60 folder to "gs7.05"

     

    7. Go into Control Panel/Printers;

     

    8. Delete the Sybase Datawindow PS printer, if it exists (most likely it will not);

     

    9. Right-click the printers window and click on Add Printer...

     

    10. Click on Add Local Printer;

     

    11. Select "Use an existing port", and change it to "FILE: (Print to File)", and click Next;

     

    12. Click "Have Disk..." and enter "c:\pbvm\gs\gs7.05\lib" under "Copy manufacturer's files from:", and click OK;

     

    13. Select "Ghostscript PDF" in the Printers list and click Next;

     

    14. Enter "Sybase Datawindow PS" for the printer name; it does not need to be set as the default printer;

     

    15. Click Finish when successful installation is indicated.

    From: Gary Halliday <bounce-garyhalliday7201@tessituranetwork.com>
    Sent: 5/24/2010 10:32:39 AM

    Hi all,

     

    I’m sure I have seen an answer to this but I can’t fine anything on the website. So I have a lovely new Windows 7 machine, problem is I’m getting the ‘disk is full’ error when I try to save a report to PDF. My old trick of installing an Apple driver can’t be done as that isn’t in the updated list.

     

    Any ideas?

     

    Thanks,

     

    Gary

    Gary Halliday
    CRM Application Specialist
    Southbank Centre
    Belvedere Road
    London SE1 8XX

    T +44 (0)20 7960 4221
    F +44 (0)20 7921 0607


    gary.halliday@southbankcentre.co.uk

    http://www.southbankcentre.co.uk

     


    www.southbankcentre.co.uk

    Ticket Office: 0844 847 9910

    Southbank Centre is a Registered Charity No. 298909

    ______________________________________________________________________

    This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

    _______________________________________________________________________




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    www.southbankcentre.co.uk

    Ticket Office: 0844 847 9910

    Southbank Centre is a Registered Charity No. 298909

    ______________________________________________________________________

    This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

    _______________________________________________________________________
  • Thanks Nick, Caryl’s solution worked but yours looks easier – will try it on the next new machine.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Nick Insell
    Sent: 24 May 2010 16:57
    To: Halliday, Gary
    Subject: RE: [Tessitura Technical Forum] Saving reports to PDF in Windows 7

     

     

    Hi Gary

     

    I think there is a work around for getting this working (I'm on vista 64bit and it’s a nightmare)!

     

    All you need to do is

     

    • Click add a new printer,
    • Click add a local printer
    • when it asks you for a port select use an existing port and use your FILE (Print to file Port)
    • Select a HP LaserJet 4000 Series PS Printer
    • Call the Printer Sybase Datawindow PS  (This has to be exactly like this!)
    • Save the printer and set this as default
    • Try saving a PDF from Tessitura and Bobs Your Uncle!

     

     

    Thanks

     

    Nick

     

    Nicholas Insell
    Rheolwr Cronfa Ddata
    Database Manager
    Canolfan Mileniwm Cymru
    Wales Millennium Centre

    029 2063 4672
    www.wmc.org.uk

    nodwch rif ffôn NEWYDD y Swyddfa Docynnau
    please note NEW Ticket Office number
    029 2063 6464

    Cysylltwch yn Gymraeg neu'n Saesneg fel dymunwch
    Contact us in English or Welsh as you prefer

    Meddyliwch am yr amgylchedd cyn printio / Please consider the environment before printing this email

     


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gary Halliday
    Sent: 24 May 2010 16:37
    To: Nick Insell
    Subject: [Tessitura Technical Forum] Saving reports to PDF in Windows 7

     

    Hi all,

     

    I’m sure I have seen an answer to this but I can’t fine anything on the website. So I have a lovely new Windows 7 machine, problem is I’m getting the ‘disk is full’ error when I try to save a report to PDF. My old trick of installing an Apple driver can’t be done as that isn’t in the updated list.

     

    Any ideas?

     

    Thanks,

     

    Gary

    Gary Halliday
    CRM Application Specialist
    Southbank Centre
    Belvedere Road
    London SE1 8XX

    T +44 (0)20 7960 4221
    F +44 (0)20 7921 0607


    gary.halliday@southbankcentre.co.uk


    http://www.southbankcentre.co.uk

     


    www.southbankcentre.co.uk

    Ticket Office: 0844 847 9910

    Southbank Centre is a Registered Charity No. 298909

    ______________________________________________________________________

    This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

    _______________________________________________________________________



    Mae’r ohebiaeth hon at ddefnydd y derbynnydd/derbynyddion bwriadedig yn unig. Os nad chi yw’r derbynnydd/derbynyddion bwriadedig, nodwch fod dosbarthu, copïo neu ddefnyddio’r ohebiaeth hon neu’r wybodaeth ynddi mewn unrhyw ffordd wedi ei wahardd yn gyfangwbl a gall fod yn anghyfreithlon. Os ydych wedi derbyn yr ohebiaeth hon trwy gamgymeriad a fyddech cystal â’i ddychwelyd i’r anfonwr. Yn yr achos hwn byddem yn ddiolchgar pe gallech hefyd anfon yr ohebiaeth at administrator@wmc.org.uk ac yna dileu’r e-bost a dinistrio unrhyw gopïau ohono. Cwmni cyfyngedig dan warrant, cofrestrwyd yng Nghymru a Lloegr. Rhif Cwmni 3221924. Rhif Elusen 1060458. Swyddfa gofrestredig: Plas Bute, Bae Caerdydd, Caerdydd CF10 3AL

    This communication is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s) please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful.If you have received this communication in error please return it to the sender. In this event would be grateful if you would also copy the communication to administrator@wmc.org.uk then delete the email and destroy any copies of it. A company limited by guarantee, registered in England and Wales. Company number 3221924. Charity number 1060458. Registered office: Bute Place, Cardiff Bay, Cardiff CF10 5AL




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    www.southbankcentre.co.uk

    Ticket Office: 0844 847 9910

    Southbank Centre is a Registered Charity No. 298909

    ______________________________________________________________________

    This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

    _______________________________________________________________________
  • I just do all of it because I have had too many occasions where Nick's
    solution hasn't worked and I've had to do it all anyway!
    It's much easier once you have gs saved somewhere too - it only takes
    a couple of minutes now.
  • Just FYI.  You can do this all in a machine Group Policy from your AD and then every machine in your organization will always have the Sybase Printer configured.  We do that here.

  • Hi all,

    We upgraded to Windows 2008 and SQL 2008 R2.  We are having an issue with e-mail to PDF within Tessitura.  We don't have a license for Adobe Distiller.  does the HP 4000 trick address that?

  • Hi all,

    We upgraded to Windows 2008 and SQL 2008 R2.  We are having an issue with e-mail to PDF within Tessitura.  We don't have a license for Adobe Distiller.  does the HP 4000 trick address that?

  • John, usually installing any postscript printer driver should work.  Whichever driver you install, you must name the printer Sybase Datawindow PS.  If that doesn’t work for you, another option would be to download and install the latest ghostscript drivers from http://sourceforge.net/projects/ghostscript/files/AFPL%20Ghostscript/

     

    If neither of these options works for you, I would recommend opening a support ticket in TASK and we will assist you.

     

    Gregg Stickney

    Application Support Specialist

    Tessitura Network

    www.tessituranetwork.com

    gstickney@tessituranetwork.com

    Office  +1 888-643-5778 x318

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of John Brandt
    Sent: Friday, December 30, 2011 12:50 PM
    To: Gregg Stickney
    Subject: Re: [Tessitura Technical Forum] Saving reports to PDF in Windows 7

     

    Hi all,

    We upgraded to Windows 2008 and SQL 2008 R2.  We are having an issue with e-mail to PDF within Tessitura.  We don't have a license for Adobe Distiller.  does the HP 4000 trick address that?

    From: Gary Halliday <bounce-garyhalliday7201@tessituranetwork.com>
    Sent: 5/24/2010 10:32:39 AM

    Hi all,

     

    I’m sure I have seen an answer to this but I can’t fine anything on the website. So I have a lovely new Windows 7 machine, problem is I’m getting the ‘disk is full’ error when I try to save a report to PDF. My old trick of installing an Apple driver can’t be done as that isn’t in the updated list.

     

    Any ideas?

     

    Thanks,

     

    Gary

    Gary Halliday
    CRM Application Specialist
    Southbank Centre
    Belvedere Road
    London SE1 8XX

    T +44 (0)20 7960 4221
    F +44 (0)20 7921 0607


    gary.halliday@southbankcentre.co.uk

    http://www.southbankcentre.co.uk

     


    www.southbankcentre.co.uk

    Ticket Office: 0844 847 9910

    Southbank Centre is a Registered Charity No. 298909

    ______________________________________________________________________

    This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

    _______________________________________________________________________




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!