Hey all.
This is probably something that is so simple I won't believe I'm missing it, but I'm running into a problem with Citrix Receiver. When we started working from home, I loaded Receiver to my laptop, Ramp detected it and everything was fine. I had some laptop issues, I had to reload my Window 10 and the Ctirix Receiver was deleted. I went to Ramp, downloaded Receiver again, but Ramp won't detect it. I removed it and loaded Workspace, but no detection. I know I'm probably missing something very obvious, but I don't seem to be able to see it. Am I missing a step?
Thanks.
Here's an article from Citrix that may help if you're using the Chrome browser:
https://support.citrix.com/article/CTX136578
Thanks Dan. I'll give it a try. I have noticed, however, that when I download Workspace, it deletes Receiver. Is that correct?
Dan, I ran the Receiver Clean-up and now I can get into Tessitura. Thanks for the referral.