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Donated seats

Sabina Spilkin
$organization

Hi,

In error  a couple of seats were donated instead of returned on a cancelled show.... I am looking for a way to reverse the 'donation' ... 

Thank you in advance,

Sabina

 

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  • $organization
    Thank you , Amanda.
     
    Sabina Spilkin
    San Diego Symphony
    619.615.3904
     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Tuesday, May 11, 2010 2:02 PM
    To: Sabina Spilkin
    Subject: Re: [Tessitura Technical Forum] Donated seats

    TASK article 16073 has the instructions on how to undonate a seat.

    The gist is you go to sublineitems, delete the RTB you want to undonate. You'll get a prompt asking if you're sure you want to reverse it. This will only work if the seat is available though, if it's held or been resold it won't. I believe it also will not work if the seat has since been held and then unheld.
     

     

     

    From: Sabina Spilkin <bounce-sabinaspilkin7252@tessituranetwork.com>
    Sent: 5/11/2010 3:50:18 PM

    Hi,

    In error  a couple of seats were donated instead of returned on a cancelled show.... I am looking for a way to reverse the 'donation' ... 

    Thank you in advance,

    Sabina

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization
    Thank you , Amanda.
     
    Sabina Spilkin
    San Diego Symphony
    619.615.3904
     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Tuesday, May 11, 2010 2:02 PM
    To: Sabina Spilkin
    Subject: Re: [Tessitura Technical Forum] Donated seats

    TASK article 16073 has the instructions on how to undonate a seat.

    The gist is you go to sublineitems, delete the RTB you want to undonate. You'll get a prompt asking if you're sure you want to reverse it. This will only work if the seat is available though, if it's held or been resold it won't. I believe it also will not work if the seat has since been held and then unheld.
     

     

     

    From: Sabina Spilkin <bounce-sabinaspilkin7252@tessituranetwork.com>
    Sent: 5/11/2010 3:50:18 PM

    Hi,

    In error  a couple of seats were donated instead of returned on a cancelled show.... I am looking for a way to reverse the 'donation' ... 

    Thank you in advance,

    Sabina

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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