• Replies 2 replies
  • Subscribers 336 subscribers
  • Views 25 views
  • Users 0 members are here
Related

Donated seats

Sabina Spilkin
$organization

Hi,

In error  a couple of seats were donated instead of returned on a cancelled show.... I am looking for a way to reverse the 'donation' ... 

Thank you in advance,

Sabina

 

Parents
  • $organization
    TASK article 16073 has the instructions on how to undonate a seat.

    The gist is you go to sublineitems, delete the RTB you want to undonate. You'll get a prompt asking if you're sure you want to reverse it. This will only work if the seat is available though, if it's held or been resold it won't. I believe it also will not work if the seat has since been held and then unheld.
     

     

     


    [edited by: Amanda Freeman at 3:59 PM (GMT -6) on 11 May 2010]
Reply
  • $organization
    TASK article 16073 has the instructions on how to undonate a seat.

    The gist is you go to sublineitems, delete the RTB you want to undonate. You'll get a prompt asking if you're sure you want to reverse it. This will only work if the seat is available though, if it's held or been resold it won't. I believe it also will not work if the seat has since been held and then unheld.
     

     

     


    [edited by: Amanda Freeman at 3:59 PM (GMT -6) on 11 May 2010]
Children
No Data