Sales reports not matching

I have also had problems with these reports not matching based on donated seats (benevolent returns).  Do you allow patrons to donate their seats back to your organization and then use the “Donate for Resale” option? 

Elizabeth Carlock

Director, Ticketing Services

The Granada

Hi - I believe there is a list or a document somewhere explaining why certain sales reports don't match up - can someone either point me in the direction of this, or just let me know why the Performance Sales Analysis and the Performance Sales Summary might differ?

Thanks

Siobhan

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