Hi - I believe there is a list or a document somewhere explaining why certain sales reports don't match up - can someone either point me in the direction of this, or just let me know why the Performance Sales Analysis and the Performance Sales Summary might differ?
Thanks
Siobhan
I have also had problems with these reports not matching based on donated seats (benevolent returns). Do you allow patrons to donate their seats back to your organization and then use the “Donate for Resale” option?
Elizabeth Carlock
Director, Ticketing Services
The Granada
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Siobhan Bennetts Sent: Tuesday, May 04, 2010 2:32 AM To: Elizabeth Carlock Subject: [Tessitura Technical Forum] Sales reports not matching
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Thanks for this. I've actually been misinformed - it's actually a difference between the Performance Sales Analysis and the Performance Summary that appears through Season Manager. Is there a document that will tell me what this screen is showing?
The Season Manager data is stored in T_IMP_PERF_DATA and T_IMP_PERF_COMP tables, it is populated by the EIS_IMP_CHANGED_LOAD_NEW stored procedure.
Mark