We are having a problem printing reports from our terminal server. It prints blank pages. The redirected printers print from other applications including Test pages, Word, and PDF’s but will not print from Tessitura. We are using the Remote Desktop Easy Print functionality of Server 2008. Any Ideas?
Environment
Server 2008 R2 Remote Desktop Services
Thanks,
Marty
We have had this same issue on some of our printers with the Easy Print driver in Tessitura. Our solution has been to set the terminal servers to use Easy Print as the fallback driver through a GPO and install actual drivers for printers that are having issues. This way the Easy Print driver can be used for most printers and just install the actual drivers for the few that give you trouble.