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Terminal Server Printing

Marty Jones
$organization

We are having a problem printing reports from our terminal server. It prints blank pages. The redirected printers print from other applications including Test pages, Word, and PDF’s but will not print from Tessitura. We are using the Remote Desktop Easy Print functionality of Server 2008. Any Ideas?

Environment

Server 2008 R2 Remote Desktop Services

Thanks,

Marty

Parents
  • $organization

    Thank you Steven,

     

    Marty Jones

    Database Administrator

     

    Omaha Performing Arts
    1200 Douglas Street

    Omaha, Nebraska 68102

    P 402.661.8469  |  F 402.345.0222    

    Marty.Jones@omahaperformingarts.org

    www.omahaperformingarts.org

    For tickets, call Ticket Omaha at 402.345.0606

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Steven Bras
    Sent: Wednesday, April 28, 2010 5:37 PM
    To: Martin A. Jones
    Subject: Re: [Tessitura Technical Forum] Terminal Server Printing

     

    We have researched and reproduced the problem, and currently the Tessitura client does not support printing via Easy Print redirection; you can, however, continue to print reports by disabling Easy Print and using the older Terminal Services methods.

    We are looking at possible resolutions to this issue, but cannot guarantee at this point that one will be found for the current generation of Tessitura.

     

    From: Marty Jones <bounce-martyjones7649@tessituranetwork.com>
    Sent: 4/28/2010 2:09:13 PM

    We are having a problem printing reports from our terminal server. It prints blank pages. The redirected printers print from other applications including Test pages, Word, and PDF’s but will not print from Tessitura. We are using the Remote Desktop Easy Print functionality of Server 2008. Any Ideas?

    Environment

    Server 2008 R2 Remote Desktop Services

    Thanks,

    Marty




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Thank you Steven,

     

    Marty Jones

    Database Administrator

     

    Omaha Performing Arts
    1200 Douglas Street

    Omaha, Nebraska 68102

    P 402.661.8469  |  F 402.345.0222    

    Marty.Jones@omahaperformingarts.org

    www.omahaperformingarts.org

    For tickets, call Ticket Omaha at 402.345.0606

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Steven Bras
    Sent: Wednesday, April 28, 2010 5:37 PM
    To: Martin A. Jones
    Subject: Re: [Tessitura Technical Forum] Terminal Server Printing

     

    We have researched and reproduced the problem, and currently the Tessitura client does not support printing via Easy Print redirection; you can, however, continue to print reports by disabling Easy Print and using the older Terminal Services methods.

    We are looking at possible resolutions to this issue, but cannot guarantee at this point that one will be found for the current generation of Tessitura.

     

    From: Marty Jones <bounce-martyjones7649@tessituranetwork.com>
    Sent: 4/28/2010 2:09:13 PM

    We are having a problem printing reports from our terminal server. It prints blank pages. The redirected printers print from other applications including Test pages, Word, and PDF’s but will not print from Tessitura. We are using the Remote Desktop Easy Print functionality of Server 2008. Any Ideas?

    Environment

    Server 2008 R2 Remote Desktop Services

    Thanks,

    Marty




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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