Getting the following error, Any ideas?
Message:
Failed to print order.
Severity:
Error
Exception:
Retrieving the COM class factory for component with CLSID {06B85CAA-48CD-4FC9-9494-4CE0CBE4EC47} failed due to the following error: 80040154. - COMException
Source:
Order
StackTrace:
at Tessitura.TicketFormatter.Engine.GetFormattedTicket(DataSet ds) at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings, DataSet dsTickets) at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings) at Tessitura.ETicket.WindowsService.Orders.Execute(String receipt)
Hi Marty,
Good day.
There are two problems involved in this PANTs issue.
1, adodb.dll should be available for PANTs window service.
2, x64 windows operating system needs to be told that PANTs is a 32 bit application.
for problem 1:
http://www.tessituranetwork.com/COMMUNITY/forums/p/1153/3802.aspx#3802
for problem 2:
http://www.tessituranetwork.com/COMMUNITY/forums/t/1073.aspx
have fun
Ben
Ben,
This worked like a champ! Thank you for assisting.
Marty Jones
Database Administrator
Omaha Performing Arts 1200 Douglas Street
Omaha, Nebraska 68102
P 402.661.8469 | F 402.345.0222
Marty.Jones@omahaperformingarts.org
www.omahaperformingarts.org
For tickets, call Ticket Omaha at 402.345.0606
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ben Gu Sent: Thursday, April 15, 2010 7:28 PM To: Martin A. Jones Subject: Re: [Tessitura Technical Forum] PAHT
From: Marty Jones <bounce-martyjones7649@tessituranetwork.com> Sent: 4/15/2010 10:28:55 AM
at Tessitura.TicketFormatter.Engine.GetFormattedTicket(DataSet ds)
at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings, DataSet dsTickets)
at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings)
at Tessitura.ETicket.WindowsService.Orders.Execute(String receipt)
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