We are on Self Hosted v15 and haven't gotten the Report Scheduler to work yet. On every report, we get the following error
Date|Component|Logger|Location|WindowsLogin|UserId|UserGroup|Level|Message2019-05-02 10:20:48.1967|TessituraProcessingService|RunReportsScheduler|XXXXX|XXXXXXX|||Error|The system cannot find the file specified at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo) at System.Diagnostics.Process.Start() at Tessitura.ProcessingService.Services.StandardReportProcessor.StartProcess(String application, String args, Int32 requestId) at Tessitura.ProcessingService.Services.StandardReportProcessor.ProcessRequest(ReportRequest request, Report report, RequestOutputFormat outputFormat)
I have dug through every log & every configuration file and I can't figure out what file it is looking for. Any ideas? Reports work fine when ran manually, they just don't run via the scheduler.
Hi David, if you haven’t already, I would recommend that your team submit a TASK ticket to Tessitura Network support to help you look into this. They can copy you in the ticket to keep you in the loop.
Best,
Todd Lantry
Tessitura Network Webmaster