Hello, we started using MobileID for RAMP and discovered that every time there is an OS update for a phone, DeepNet MobileID gets out of synch. Does anyone have a similar experience?
Thanks, Sabina
I am not seeing this behavior on Android phones. I will double check with our Apple users.
Travis
I'm using the MobileID on iPhone and have not seen this behavior on iOS updates either.
Thank you both. It happened twice with a Pixel phone which runs the most recent Android OS,
I'm not seeing this behavior because the app didn't pass my pre-install review, but is there any chance your user toggled off the privacy-invading permissions? If not, seems more likely due to app that hasn't been updated since it was released for Lollipop. Details of my review: invasive permissions, no updates, (Chinese) developer's current focus is on facial recognition research for British government (don't usually google the dev, but the Play store pinged my WTF sense).