How would we go about limiting the delivery method options for online orders? We have events that we offer online at venues that do not have a will-call so we need to be able to control what methods are available to make sure a patron cannot choose a HABO option for an event that does not handle will-call.
Thanks for your help.
/Jim
You are probably looking for an API or Tesistura way of doing this - off the top of my head I can tell what I've done this before by building a trap on the delivery method control.
You could use a session variable, a keyword, query string value - really whatever works best for you. If in this case it's specific to the venue, I would base it on that value.
Anyway, either with radio buttons or a drop-down, just build the data bind to exclude Will-Call if the Session(venue) = X.
Good luck!
Can you sell these events via a specific MOS?
Then you can just map the delivery method to the MOS via TX_MOS_SHIP_METHOD
Ok, so I decided to set up the restriction by MOS like Mark suggested. In TX_MOS_SHIP_METHOD, I associaed Mail as the only ship method for that MOS. However, when I create an online order using that MOS, the API is still returning HABO as an option when I use getaddressandshipping method.
??? What gives? Any thoughts?
From the System Tables document in the TX_MOS_SHIP_METHOD table section:
The system default ship method (ID -1 Hold at Box Office) and the default ship method for a mode of sale are always valid, regardless of whether or not they are associated with a mode of sale in this table.
So that table is good to limit all other delivery methods, but not the Hold at Box Office method. On the Tessitura side there is no way to limit that particular delivery method.
Kevin Sheehan
Documentation and Project Specialist
Tessitura Network, Inc.
ksheehan@tessituranetwork.com
www.tessituranetwork.com
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of James Herberson Sent: Thursday, April 23, 2009 4:11 PM To: Kevin Sheehan Subject: Re: [Tessitura Technical Forum] Controlling delivery methods for online orders
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From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of James HerbersonSent: Thursday, April 23, 2009 4:11 PMTo: Kevin SheehanSubject: Re: [Tessitura Technical Forum] Controlling delivery methods for online orders
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I am bumping this post as I have a follow up question...
Is it possible to re-name the HABO shipping method? We have a seperate Venue Will Call delivery method and having this along side the HABO as an option is confusing some patrons.
I realized that through MOS, the HABO becomes default once you have reached your n days out from show, but venue will call is essentially the same thing for us. If we could rename the -1 ID then this would take care of the confusion.
Do all procedures that reference HABO refer to the ID in the table or is HABO hard coded into anything?
You can change the description in the TR_ORDER_SHIP_METHOD table for the HABO row to be what you like without breaking it. I would suggest selecting a description that works for you without changing the intent behind this delivery method.
Bob
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Becci Brace Sent: Monday, August 16, 2010 5:21 PM To: Robert Bell Subject: RE: [Tessitura Technical Forum] Controlling delivery methods for online orders
From: Bob Bell <bounce-bobbell2200@tessituranetwork.com> Sent: 4/23/2009 3:53:33 PM
To follow up on Kevin's comments, you would have to develop custom web code to suppress HABO as a delivery method based upon your business needs.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Kevin Sheehan Sent: Thursday, April 23, 2009 4:41 PM To: Robert Bell Subject: RE: [Tessitura Technical Forum] Controlling delivery methods for online orders
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