A user in the Development Staff group is setting up Ticklers for her boss who is also in the Devlopment Staff group, but they don't show up for the boss. Both users are in the same control group.
This used to work, and the old Ticklers are still showing up under Include Completed Ticklers.
In TR_TASK_TYPE there are only 3 entires, none of which have a control group.
We are on Tessitura v 8.0.0.2.
Phil
couple quick things to double check.
1: make sure they are in fact assigned to her boss
2: Keep in mind that if the "warn days" is not set up to include today the ticklers will not show up unless you change the "show as of" preference to a future date that falls within the warn days setting.
Phil, you can also try making her boss as the Manager of the control group to which the staff member, who is actually creating the tickler, is belong to (I guess it’s Development Staff Group in this case) from Tessitura Security Module if the boss is not already Manager of that control group.
Mo
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ryan Rowell Sent: Thursday, April 16, 2009 6:53 PM To: Mohiuddin Faruqe Subject: Re: [Tessitura Technical Forum] User cannot see her ticklers
From: Phil McElfresh <bounce-philmcelfresh7978@tessituranetwork.com> Sent: 4/16/2009 5:39:23 PM
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