• Replies 12 replies
  • Subscribers 338 subscribers
  • Views 304 views
  • Users 0 members are here
Related

Email Order Confirmations

Marty Jones
$organization

We have multiple Email Order Confirmations and wondering if there is a way to have different email addresses in the from fields? I see there is a way to have different subject lines by adding a "subject" variable to the .aspx file. Is there something similar for the From Field?

Thanks,

Marty

Parents
  • $organization

    Hi,

     

     

    My approach was a little different : I bcc all confirmation emails to a single mailbox and then created separate rules  on Subject, body, etc. to forward the email.  In this scenario I didn’t need to create separate organizations.

     

     

    Sabina

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Lou Ann Mendoza
    Sent: Tuesday, January 22, 2013 1:23 PM
    To: Sabina Spilkin
    Subject: RE: [Tessitura Technical Forum] RE: RE: Email Order Confirmations

     

    Hi,

    We were finally able to get this to work. In summary, we created a new organization for our group sales department. Then we made we had an Order_email ... entry for each organization along with TICKET PRINT EMAIL PURPOSE for each organization. Finally we made sure that ORDER_EMAIL_PROXY_KEY was unique for the two organizations. Finally we made sure in security that the group organizations were assigned correctly (I'm still unsure how this will affect finance reports).

    Note: we did all this just so we can cc different departments depending on which order confirmation was sent. 

    Thanks,

    Lou Ann

    From: Lou Ann Mendoza <bounce-louannmendoza5561@tessituranetwork.com>
    Sent: 4/11/2012 1:57:15 PM

    Hi Marty,

    I submitted a ticket with Tessitura regarding this. If they are able to get it to work then I will update the thread.

    Thanks,

    Lou Ann




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Hi,

     

     

    My approach was a little different : I bcc all confirmation emails to a single mailbox and then created separate rules  on Subject, body, etc. to forward the email.  In this scenario I didn’t need to create separate organizations.

     

     

    Sabina

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Lou Ann Mendoza
    Sent: Tuesday, January 22, 2013 1:23 PM
    To: Sabina Spilkin
    Subject: RE: [Tessitura Technical Forum] RE: RE: Email Order Confirmations

     

    Hi,

    We were finally able to get this to work. In summary, we created a new organization for our group sales department. Then we made we had an Order_email ... entry for each organization along with TICKET PRINT EMAIL PURPOSE for each organization. Finally we made sure that ORDER_EMAIL_PROXY_KEY was unique for the two organizations. Finally we made sure in security that the group organizations were assigned correctly (I'm still unsure how this will affect finance reports).

    Note: we did all this just so we can cc different departments depending on which order confirmation was sent. 

    Thanks,

    Lou Ann

    From: Lou Ann Mendoza <bounce-louannmendoza5561@tessituranetwork.com>
    Sent: 4/11/2012 1:57:15 PM

    Hi Marty,

    I submitted a ticket with Tessitura regarding this. If they are able to get it to work then I will update the thread.

    Thanks,

    Lou Ann




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data