Email Order Confirmations

We have multiple Email Order Confirmations and wondering if there is a way to have different email addresses in the from fields? I see there is a way to have different subject lines by adding a "subject" variable to the .aspx file. Is there something similar for the From Field?

Thanks,

Marty

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  • Hi Marty,

    I submitted a ticket with Tessitura regarding this. If they are able to get it to work then I will update the thread.

    Thanks,

    Lou Ann

  • Hi,

    We were finally able to get this to work. In summary, we created a new organization for our group sales department. Then we made we had an Order_email ... entry for each organization along with TICKET PRINT EMAIL PURPOSE for each organization. Finally we made sure that ORDER_EMAIL_PROXY_KEY was unique for the two organizations. Finally we made sure in security that the group organizations were assigned correctly (I'm still unsure how this will affect finance reports).

    Note: we did all this just so we can cc different departments depending on which order confirmation was sent. 

    Thanks,

    Lou Ann