Turning off Auto-Log out?

Hey all, 

Our organization recently hired an employee that was here when we originally migrated to Tessitura. She says that at one time there was a way to keep Tessitura logged in for extended periods of time (weeks/month) and that we would only need to log into Citrix every day rather than both Citrix and Tessitura. 

Does this function still exist? 

Thanks,

Jonathan 

Parents
  • Specifically to your question, I am pretty sure that that functionality DID exist some 6+ years ago back using the 2X login method.  But it was discouraged even then for similar reasons to what Stacey has already said.  In terms of logging into only Citrix instead of both Citrix and Tessitura, maybe a Network staff member can jump in here, but I believe that something to that effect is currently on the books for a future version of Tessitura integrating with the Windows credentials.

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  • Specifically to your question, I am pretty sure that that functionality DID exist some 6+ years ago back using the 2X login method.  But it was discouraged even then for similar reasons to what Stacey has already said.  In terms of logging into only Citrix instead of both Citrix and Tessitura, maybe a Network staff member can jump in here, but I believe that something to that effect is currently on the books for a future version of Tessitura integrating with the Windows credentials.

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