Hi Folks --
Just seeing if any other Vantiv (Gateway Only) or First Data clients out there are experiencing timeouts when processing payments. This started at around 12:43 PM (ET) for us.
Thanks,
DGomez
Thank you, Rhea -- very helpful. I'm on with Vantiv, again, waiting for tech support. We're seeing that Vantiv is responding to these transactions and authorizing them accordingly. I'm checking with them to see whether or not those approvals will settle, even though the transaction times out before getting back to Tessitura.