RE: [Tessitura Administration & IT] Best Practices in RAMP downloads. Output Sets

I don't have issues saving large files either. But I do have some times intermittent hiccups with batch printing tickets. Has anyone run into that same issue before?

On Feb 13, 2018 4:55 PM, Sara Nemeth wrote:

[cid:Tessitura_2D00_Network_2D00_logo_5F00_1500x421-png_2D00_150x42-png@tessituranetwork.com] Update from Tessitura Network

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Sara Nemeth

Hi Tom,

We're on RAMP using Citrix and I regularly run large output sets and save them to my local drives without issue. I'd suggest contacting RAMP support as this seems unusual. Best of luck!

Sara

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  • I can use some help with batch printing tickets also.  Never had a problem until last year after we moved to Ramp.  The batch would just stop printing, but the tickets would all indicate as printed.  It drove us crazy all season.  Luckily our season is very short.  Any one know of a solution?

    Lee Ann Allison
    Lake Tahoe Shakespeare Festival
    Lee@tahoebard.com

    Sent from my Sprint phone.

    ----- Reply message -----
Reply
  • I can use some help with batch printing tickets also.  Never had a problem until last year after we moved to Ramp.  The batch would just stop printing, but the tickets would all indicate as printed.  It drove us crazy all season.  Luckily our season is very short.  Any one know of a solution?

    Lee Ann Allison
    Lake Tahoe Shakespeare Festival
    Lee@tahoebard.com

    Sent from my Sprint phone.

    ----- Reply message -----
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