I don't have issues saving large files either. But I do have some times intermittent hiccups with batch printing tickets. Has anyone run into that same issue before?
On Feb 13, 2018 4:55 PM, Sara Nemeth wrote:
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Sara Nemeth
Hi Tom,
We're on RAMP using Citrix and I regularly run large output sets and save them to my local drives without issue. I'd suggest contacting RAMP support as this seems unusual. Best of luck!
Sara
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Sara,
Would you walk me through the steps that you use for downloading outputsets?
We have found some multi-steps processes seem to work OK. But they are hard for end users to understand. However, the more straight foward process to save as a MS Excel to the local drive seems to be causing us problems.
Thanks for any more details you can provide.
P.S. We have opened this issue with the RAMP staff as well.