Hi Everyone,
I was wondering if anyone has any documentation you've created to help with baseline security access for login groups (ticketing power user, ticketing manager, ticketing user, devo power user, devo user, finance....etc). There is an entire section of help regarding security, but it sure would be awesome to have some baseline recommendations of security access and what reports and such could be given as well. Wading through security setup is rather laborious.
Thanks for any help you may have.
-Chris
Hi Chris, I have a spreadsheet which lists security for each of our groups across the organisation. Not a perfect document but may help. I'll email it to you. Justin
Hi Justin, Could you email that to me as well? stevens@midlandcenter.org
One of the interesting questions for me is what groups have you used. I could imagine a long-ish list of groups. Like:
Interns might be their own group or the Basics of their division.
However, I'm aware that some organizations may have very few groups, defaulting to a "limited access group." and an almost system supervisor like access.
And this is not considering the complexities of the world of consortiums, where each of these groups has to be recreated for every organization.
One of the challenges that I have found with Tessitura Security is that it does not work in an additive way. A user group has to have defined for it all of the acces that are available for that user. You can't give a login the sum of multiple groups.
I've often run into situations where a user for one reason or another works in a cross-functional way. Maybe regularly does Education Setup and Contribution entry. With a setup like the above you either have to ask the user to log out and back in, which can be a real main for the user. Or you find youself creating these groups with just one user.
Thank you for sending that spreadsheet Justin. It is EXTREMELY helpful. I'd suggest submitting it to TASK for shared documents or even sharing here. I'm not sure what the site rules are on sharing a document like this are now on the new site. Perhaps Todd Lantry (he/him) could answer that for us.
Hi Chris, something like this is totally fine to share--like with other documentation folks have shared previously, they may want to anonymize it a bit if there's any concern, but the main thing we need to be very careful of is any discussion of pricing should have the pricing removed before sharing. Thanks for the suggestion and checking!
Hey Justin! Any chance you can share this with me? I am starting a security project in the next week or so. Thanks! kastop@theatrecalgary.com
If possible, I would also love to see the spreadsheet. Thank you!
I'd love to see this as well!
Hello Justin,
Could you share this form that you mentioned with me? Unless you have posted it somewhere on the site.
rebecca
I would love to look at this as well!
Justin Cheek I'd love to see this as well!