We've found the vendor referred to on this site re: obtaining IM v12.6 to be uncommunicative. Does anyone have a recommended alternate source?
Thanks.
Is this required for v14 upgrade?
Shelley Espinoza
System Services Manager
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Chris Jensen Sent: Tuesday, August 8, 2017 10:34 AM To: Shelley Espinoza Subject: RE: [Tessitura Technical Forum] Obtaining InfoMaker 12.6
> We currently have three possible orders pending: the orginal one with TechXTend, one with SAP, and one with CDW.
To wrap up my own thread, we were eventually successful in obtaining an InfoMaker 12.6 license from CDW. At that point we had to deal with SAP, of course, to download the software and generate a license string, a process that I can only describe in terms reminiscent of Sisyphus or Kafka. In spite of SAP's site, clearly designed to thwart any attempt to do business with them, eventually the process was complete and software installed. (For the last time, I hope...)
From: Chris Jensen <bounce-chrisjensen8841@tessituranetwork.com> Sent: 7/26/2017 3:36:20 PM
We currently have three possible orders pending: the orginal one with TechXTend, one with SAP, and one with CDW. Whoever responds first gets the order.
(The rep from SAP said he couldn't find any license for us, though we've had one since 2007 and I could find it myself on their own download portal.)
Is this really 2017? No wonder so many order everything they can from Amazon. ;-)
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> Is this required for v14 upgrade?
Yes. Please see pg 36 of the upgrade instructions, i.e. "For custom reports and custom screens where the datawindow is created in InfoMaker, the InfoMaker objects must be migrated to InfoMaker 12.6."