InfoMaker scheduled report saving upside down

Hi all,

We have the New Contributions Report scheduled and emailed on a regular basis to our Director of Development. Apparently, she always gets the PDF file upside down and has to rotate it each time to read it. She's not impressed.

This is the only report I know of that is doing this. We have many other reports scheduled and emailed as PDF that are perfectly fine. It's an out-of-the-box report. It doesn't matter who schedules it (we've tried having different people schedule it). If we run the report manually and save it then it saves fine. If we open the report from View Reports and save it from there it saves fine.

Has anyone had this happen to them? Google has told me how to rotate it and save the file so it stays rotated for that particular file. But I need all new sent files to already be rotated.

Thanks in advance!

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Hi all,

We have the New Contributions Report scheduled and emailed on a regular basis to our Director of Development. Apparently, she always gets the PDF file upside down and has to rotate it each time to read it. She's not impressed.

This is the only report I know of that is doing this. We have many other reports scheduled and emailed as PDF that are perfectly fine. It's an out-of-the-box report. It doesn't matter who schedules it (we've tried having different people schedule it). If we run the report manually and save it then it saves fine. If we open the report from View Reports and save it from there it saves fine.

Has anyone had this happen to them? Google has told me how to rotate it and save the file so it stays rotated for that particular file. But I need all new sent files to already be rotated.

Thanks in advance!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!