Tessitura On The Go - timeout setting

Kim Lee $organization over 9 years ago

Hello, Arts Centre Melbourne is looking into implementing Tessitura On The Go. Does anyone know if TOTG uses the Application_Timeout setting in T_DEFAULTS to automatically close/logout after a period of no activity? If it doesn't, is it possible to set a timeout period for TOTG somewhere else? Thanks in advance. Kim

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Christopher Sherwood $organization over 9 years ago

Why would one want to force users to log in again? Won't people hate it?
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Kim Lee $organization over 9 years ago in reply to Christopher Sherwood

Hi Christopher, We are looking into making TOTG available externally, so having a timeout after a period of inactivity helps to mitigate risk around protection of customer information if a mobile/tablet/PC is lost or stolen. We of course need to balance the timeout period across both this risk and usability of TOTG. Cheers Kim
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Kim Lee $organization over 9 years ago in reply to Christopher Sherwood

Hi Christopher, We are looking into making TOTG available externally, so having a timeout after a period of inactivity helps to mitigate risk around protection of customer information if a mobile/tablet/PC is lost or stolen. We of course need to balance the timeout period across both this risk and usability of TOTG. Cheers Kim
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