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Magnifying Glass Icon as Cursor on Constituents Screen

Brian Parker (Past Member)
$organization

It would appear that in the last few days, an update has been made which replaces the usual arrow mouse cursor with a magnifying glass on the constituents screen when mousing over records after a search. Unfortunately, this magnifying glass cursor seems to be hit with significant input lag versus the normal arrow cursor.

Are there any plans to make this something that can be tweaked in settings so that the normal arrow cursor could still be used?

Thank you,

Brian

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  • $organization

    Hi All

     

    There is a known defect, #81998, where the magnifying glass cursor produces jittery and slow performance when connecting over citrix xenapp (in any version prior to v.14).  The magnifying glass cursor has been replaced in version 14 with a standard mouse pointer on the constitutent search results screen and a separate defect has been submitted to replace the magnifying glass in the maintain users and maintain groups screens in the security module, which I suspect will be rolled into a future service pack or release.

     

    Thanks

    Jennifer 



    [edited by: Jennifer McClure at 12:43 PM (GMT -6) on 24 Aug 2017]
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  • $organization

    Hi All

     

    There is a known defect, #81998, where the magnifying glass cursor produces jittery and slow performance when connecting over citrix xenapp (in any version prior to v.14).  The magnifying glass cursor has been replaced in version 14 with a standard mouse pointer on the constitutent search results screen and a separate defect has been submitted to replace the magnifying glass in the maintain users and maintain groups screens in the security module, which I suspect will be rolled into a future service pack or release.

     

    Thanks

    Jennifer 



    [edited by: Jennifer McClure at 12:43 PM (GMT -6) on 24 Aug 2017]
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