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Changing your Citrix XenApp Password

Sara Nemeth
$organization

I have a user who'd like to change their Citrix XenApp password, but we can't figure out how she can do that on her own. She knows her current password, so it doesn't seem like this should require us to use the Password Reset application. However, we can't find a button anywhere in Citrix that would allow her to manage her own password.

What are we missing? Thanks!

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  • $organization
    Hey Sara,

    I don't think you are missing anything, but just to confirm,  you are trying to reset her RAMP password, correct?  If that is the case, I would definitely use the password reset utility.

    Dot 


    --------
    Original message --------
    From: Sara Nemeth <bounce-saranemeth7803@tessituranetwork.com>
    Date: 12/2/16 16:47 (GMT-05:00)
    To: Dot Krebs <dkrebs@actorstheatre.org>
    Subject: [Tessitura Technical Forum] Changing your Citrix XenApp Password

    I have a user who'd like to change their Citrix XenApp password, but we can't figure out how she can do that on her own. She knows her current password, so it doesn't seem like this should require us to use the Password Reset application. However, we can't find a button anywhere in Citrix that would allow her to manage her own password.

    What are we missing? Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization
    Hey Sara,

    I don't think you are missing anything, but just to confirm,  you are trying to reset her RAMP password, correct?  If that is the case, I would definitely use the password reset utility.

    Dot 


    --------
    Original message --------
    From: Sara Nemeth <bounce-saranemeth7803@tessituranetwork.com>
    Date: 12/2/16 16:47 (GMT-05:00)
    To: Dot Krebs <dkrebs@actorstheatre.org>
    Subject: [Tessitura Technical Forum] Changing your Citrix XenApp Password

    I have a user who'd like to change their Citrix XenApp password, but we can't figure out how she can do that on her own. She knows her current password, so it doesn't seem like this should require us to use the Password Reset application. However, we can't find a button anywhere in Citrix that would allow her to manage her own password.

    What are we missing? Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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