Have any RAMP users who have converted to Xenapp been able to successfully run applications on iOS devices? I got the Citrix Receiver installed, and can bring up the app screen, but when I launch any of the applications themselves (Tessitura client, Password Reset Tool, security module, etc.), it spins as if to launch, but the application never opens.
I know RAMP has said that they don’t officially support Xenapp on iOS devices, but quite a number of staff use iPads to access Tessitura, including me – I don’t travel with a notebook anymore, only with my iPad. And if I can’t access my RAMP tools when I’m out of the office, it will have serious consequences.
Jeanne DeVore | Technology Manager Chicago Shakespeare Theater
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Hello
Did you ever manage to get Tessitura working on your ipad via Citrix Receiver? We are trying it now and cannot even connect! Thanks for any feedback you can offer.
Karen
Karen, I've been able to log into RAMP using the Citrix App available in the App Store. Once I downloaded that, I could then open the ica files using that Citrix reciever.
When you have a moment can you tell me how you were able to login? We have downloaded the Citrix Receiver from the app store but we are kind of guessing at what credentials we need to supply to make a connection. Especially the address line…we have tried https://naramp.tessituranetwork.com, https://naramp.tessituranetwork.com/Citrix/TessituraWeb/ and https://naramp.tessituranetwork.com/vpn/index.html all of which give us varying levels of success. User name and password would be our citrix login and password and I suspect we wouldn’t need a domain…so we just add the account with a token. But as I said we cannot get it to work. If you could email your steps to connect we would be very grateful. My email is karen@rmts.bc.ca
Thanks! Karen
Several years ago with an iPad connecting to a copy of Tessitura NOT on RAMP. I was able to connect and use Tessitura tessitura. I did NOT try all features and functions as if I was going to use this in a production manner. I found using the client to be awkward with an onscreen keyboard. I have not tried to use in on an iPad with a keyboard case.