Hello,
We are looking into using TRBO in the future and I want to try and check if we have the setup which would allow us to use it.
We currently use TNSPay software for processing customer present transactions which bypasses the Tessitura Payment Gateway Service entirely and is a separate button next to the payment type dropdown window in the payment screen. This de-scopes our PCI compliance exposure as we don't store cc details.
I wanted to know if any other users had tried TRBO and processing credit cards not using the PGS and, if so, how it worked. I've checked the documentation and I can't see any specific reference to this.
Thanks in advance,
Jamie
Hello Jamie,
We have just started to look at TRBO as a possibility for queue busting and have exactly the same question.
As the Gallery is midway through its installation project, I will put the question out there with our Tessitura install team the next time they are on site and will share the response.
My other thoughts were to use a PDQ and just mark the transaction as paid in someway.
Kim
Thanks Kim, Would appreciate any insight you could glean.