Off-site connection to Tessitura

Jeri -

We use MS Terminal Services exclusively for our Tessitura users here. When we recently had an off site show that we needed box office presence we sent them with a laptop, a VPN connection and a BOCA printer connected to the laptop. It worked as planned. The one caveat I will throw out there is you'll probably need a converter for your BOCA connection to go from a parallel or serial connector to a USB. Many laptops now a days don't come with parallel or even serial ports anymore.

The other thing to remember is security (both physical and network) and be sure that your equipment (esp the laptop) is safely locked up or taken back with you every night.

HTH,

Heather
Seattle Rep 

Jeri -

We use MS Terminal Services exclusively for our Tessitura users here. When we recently had an off site show that we needed box office presence we sent them with a laptop, a VPN connection and a BOCA printer connected to the laptop. It worked as planned. The one caveat I will throw out there is you'll probably need a converter for your BOCA connection to go from a parallel or serial connector to a USB. Many laptops now a days don't come with parallel or even serial ports anymore.

The other thing to remember is security (both physical and network) and be sure that your equipment (esp the laptop) is safely locked up or taken back with you every night.

HTH,

Heather
Seattle Rep 

-----Original Message-----
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Heather Kraft
Sent: Friday, 20 November 2009 4:41 AM
To: Brenda Fehlberg
Subject: Re: [Tessitura Technical Forum] Off-site connection to Tessitura

Jeri -

We use MS Terminal Services exclusively for our Tessitura users here. When we recently had an off site show that we needed box office presence we sent them with a laptop, a VPN connection and a BOCA printer connected to the laptop. It worked as planned. The one caveat I will throw out there is you'll probably need a converter for your BOCA connection to go from a parallel or serial connector to a USB. Many laptops now a days don't come with parallel or even serial ports anymore.

The other thing to remember is security (both physical and network) and be sure that your equipment (esp the laptop) is safely locked up or taken back with you every night.

 

HTH,

Heather
Seattle Rep 

From: Jeri Henderson <bounce-jerihenderson2389@tessituranetwork.com>
Sent: 11/19/2009 10:03:43 AM

Hi,

We need to setup an off-site workstation with Tessitura LIVE and a Boca printer to sell tickets and gift certificates. The location is not on our network. Is anyone using terminal services or Citrix for Tessitura?  We also need to know how to setup the Boca.

Any recommendation would be greatly appreciated.

Thanks

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