Hi,
We need to setup an off-site workstation with Tessitura LIVE and a Boca printer to sell tickets and gift certificates. The location is not on our network. Is anyone using terminal services or Citrix for Tessitura? We also need to know how to setup the Boca.
Any recommendation would be greatly appreciated.
Thanks
Citrix works. I use it for support without ticket printing. And have used it with speeds as slow as a cellphone tethered connection. However I would not suggest this for a box office staff person during precurtian rush.
The folks who use RAMP do this sort of thing all of the time. You might check with support about recomended setup used in that kind of environment and follow those instructions.
I suspect that the bigest issues will be how to setup a safe (reliable/fast enough/encrypted) network connection. And two depending on the remote client, how to setup the Bocas.
--Tom