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v12.5.1 Upgrade Experience?

Former Member
Former Member $organization

Does anyone have any input about the upgrade process? Anything I should be aware of? Did anyone upgrade from 12.0.3? 

  • $organization

    Gloria,

    We are scheduled to upgrade our DEV environment next week from 12.1.2, but we are also on RAMP.  Do you want to talk post upgrade?

    Sadie

  • $organization

    Unknown said:

    Does anyone have any input about the upgrade process? Anything I should be aware of? Did anyone upgrade from 12.0.3? 

    We are on v12.5.1. in Live as of 1/7/2016, in Test as of 12/30/2015.

    We upgraded from v12.5, and are not on RAMP.

    Possibly the most painless Tessitura upgrade since the relatively trouble free days before v11. There's the chore of a .Net 4.6 upgrade, but otherwise, no issues, and no new bugs found so far.

  • $organization

    We upgraded in early October from 12.1.2 to 12.5.

    We had a few little hiccups that were ironed out immediately by RAMP, and overall I would agree with Chris Jensen that it was a pretty pain-free upgrade experience. 

  • Former Member
    Former Member $organization

    That would be great! Thanks Sadie.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Sadie Prater
    Sent: Wednesday, January 13, 2016 10:19 AM
    To: Gloria Ormsby
    Subject: Re: [Tessitura Technical Forum] v12.5.1 Upgrade Experience?

     

    Gloria,

    We are scheduled to upgrade our DEV environment next week from 12.1.2, but we are also on RAMP.  Do you want to talk post upgrade?

    Sadie

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 1/13/2016 10:04:22 AM

    Does anyone have any input about the upgrade process? Anything I should be aware of? Did anyone upgrade from 12.0.3? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Former Member

    Unknown said:
    Regarding .Net, is it true that the new version won’t work with .Net 4 and the old version won’t work with .Net 4? Just wondering how to navigate that when we have the test and live API on the same box.

    TIM will refuse to upgrade your servers to v12.5.1 unless .Net4.6 is installed. The upgrade documentation refers to servers and clients needing that upgrade, and we are rolling out the upgrade to all our client PCs. However, experimentally I have left my own PC at .Net4.5.x for now, and have experienced no errors or other side effects. YMMV...

  • $organization

    We’re upgrading in early February.  I’d love to be part of the conversation too!

     

    Michelle

     

    Michelle Usadel
    Tessitura Application Specialist | The Phoenix Symphony | Tel. 602-452-0441 | Fax. 602-253-1772
    www.phoenixsymphony.org | 1 N. 1st Street, Ste. 200, Phoenix, Az 85004

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gloria Ormsby
    Sent: Wednesday, January 13, 2016 8:59 AM
    To: Michelle Usadel <musadel@phoenixsymphony.org>
    Subject: RE: [Tessitura Technical Forum] v12.5.1 Upgrade Experience?

     

    That would be great! Thanks Sadie.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Sadie Prater
    Sent: Wednesday, January 13, 2016 10:19 AM
    To: Gloria Ormsby
    Subject: Re: [Tessitura Technical Forum] v12.5.1 Upgrade Experience?

     

    Gloria,

    We are scheduled to upgrade our DEV environment next week from 12.1.2, but we are also on RAMP.  Do you want to talk post upgrade?

    Sadie

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 1/13/2016 10:04:22 AM

    Does anyone have any input about the upgrade process? Anything I should be aware of? Did anyone upgrade from 12.0.3? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




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  • $organization
    Clean Clean false false false EN-US X-NONE X-NONE

    We upgraded to 12.5 in our test environment and it had just a few issues we needed to address. Mostly our customizations needed a little tweaking. Otherwise very smooth.  

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Stacey Voigt
    Sent: 13 January, 2016 13:29
    To: Robert Martin <rmartin@waltonartscenter.org>
    Subject: Re: [Tessitura Technical Forum] v12.5.1 Upgrade Experience?

     

    We upgraded in early October from 12.1.2 to 12.5.

    We had a few little hiccups that were ironed out immediately by RAMP, and overall I would agree with Chris Jensen that it was a pretty pain-free upgrade experience. 

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 1/13/2016 10:04:22 AM

    Does anyone have any input about the upgrade process? Anything I should be aware of? Did anyone upgrade from 12.0.3? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Hi all – we have 12.5.1 running in one of our test environments and are currently testing. We run our own environment and are upgrading from 12.1.2 – we should be live in early February.

     

    We were beta testers for 12.5 and 12.5.1, and based on that experience, I don’t anticipate any major problems – in fact, I already know it will fix a number of bugs we’re experiencing in our 12.1.2 environment. I’ll report back if we discover anything significant. Good luck to everyone!

     

  • Former Member
    Former Member $organization

    Thanks everyone!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Robert Martin
    Sent: Wednesday, January 13, 2016 2:49 PM
    To: Gloria Ormsby
    Subject: RE: [Tessitura Technical Forum] v12.5.1 Upgrade Experience?

     

    We upgraded to 12.5 in our test environment and it had just a few issues we needed to address. Mostly our customizations needed a little tweaking. Otherwise very smooth. 

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Stacey Voigt
    Sent: 13 January, 2016 13:29
    To: Robert Martin <rmartin@waltonartscenter.org>
    Subject: Re: [Tessitura Technical Forum] v12.5.1 Upgrade Experience?

     

    We upgraded in early October from 12.1.2 to 12.5.

    We had a few little hiccups that were ironed out immediately by RAMP, and overall I would agree with Chris Jensen that it was a pretty pain-free upgrade experience. 

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 1/13/2016 10:04:22 AM

    Does anyone have any input about the upgrade process? Anything I should be aware of? Did anyone upgrade from 12.0.3? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization

    Hi Chris,

     

    Regarding .Net, is it true that the new version won’t work with .Net 4 and the old version won’t work with .Net 4? Just wondering how to navigate that when we have the test and live API on the same box.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Chris Jensen
    Sent: Wednesday, January 13, 2016 2:17 PM
    To: Gloria Ormsby
    Subject: Re: [Tessitura Technical Forum] v12.5.1 Upgrade Experience?

     

    Image removed by sender.Gloria Ormsby:

    Does anyone have any input about the upgrade process? Anything I should be aware of? Did anyone upgrade from 12.0.3? 

    We are on v12.5.1. in Live as of 1/7/2016, in Test as of 12/30/2015.

    We upgraded from v12.5, and are not on RAMP.

    Possibly the most painless Tessitura upgrade since the relatively trouble free days before v11. There's the chore of a .Net 4.6 upgrade, but otherwise, no issues, and no new bugs found so far.

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 1/13/2016 10:04:22 AM

    Does anyone have any input about the upgrade process? Anything I should be aware of? Did anyone upgrade from 12.0.3? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Former Member

    I would also love to hear experiences of those going from 11-12.5.  We are just beginning our upgrade process now and would like to know of any things we need to watch out for.

    Michele

  • Former Member
    Former Member $organization in reply to Michele Keutsch

    Hello,

    We are also starting our upgrade plan from v11 to v12.5 and intend to deploy the upgrade in the last week of April, allocating the testing from the week commencing 4th April.

    How are you planning your upgrade? And how much in advance is necessary?

    All comments/ideas/suggestions are very welcome!

    Many thanks.

  • $organization in reply to Former Member

    We're in the middle of testing the 12.5.1 upgrade in our Test environment.  We encountered an issue with subscription renewals that were rolled over in 12.1 but hadn't been renewed.  We rollover the orders without a source and populate the source when the subscriber renews.  We noticed unrenewed subscriptions all got a line item source of "Conversion" despite the order source being blank.  Turns out there's a bug in the upgrade script that populates the new line item source field with the first source active source ID it can find in TX_APPEAL_MEDIA_TYPE if the order source is blank.  If you add a source to the order, it doesn't update the source on the line item.  Support logged this as a defect.  

  • $organization in reply to Former Member

    Joana,

    We've moved our upgrade date from this past weekend to May 8th, just because of timing within our organization, but we're anticipating testing beginning the week of April 11th, lasting for 1 week and then we have time to work out any bugs or issues found.

    We'll also run through the actual upgrade a number of times between now and May 8th to get our timing down to minimize downtime.

  • $organization in reply to Former Member

    Hi Gloria,

    How did you wind up navigating your Test upgrade, when both your Live and Test APIs are on the same server?  I find myself in the same boat, and was wondering what effect putting .Net 4.6 on your API server had?  

    Cheers,
    Kathleen