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BOCA/printing issue

Tim Chandler
$organization

Hi all,

I log in to Tessitura, select my printer in preferences and then attempt to print some tickets but my print button is greyed out until I log out and back in again. The printer preference is still in place and I'm suddenly able to print.

Has this happened to anyone else and/or does anyone know how to fix it? It's not a major issue but it is mighty annoying. 

Thanks,

Tim

Parents
  • $organization
    Hi Tim,

    Yes, I used to have the same problem in my previous organisation. It suddenly started one day and I just got used to logging out and back in (kept reminding myself to lodge a TASK ticket and never got around to it).

    I have now started in a new organisation and I haven’t had any issues, yet. I assume something must have gone awry with my old user profile.

    Sorry that I can’t be of any more help!

    Carola


    Normal 0 false false false EN-AU JA X-NONE
    Carola Dillon  I  CRM Manager


    bangarra dance theatre australia
    pier 4, 15 hickson rd, walsh bay, nsw 2000
    direct +61 2 9258 5114   m 0425 285 761  e     carola@bangarra.com.au 
    f +61 2 9251 5266   w bangarra.com.au  social Facebook   Youtube

    From: Tessitura Technical Forum <forums-technical@tessituranetwork.com> on behalf of Tim Chandler <bounce-timchandler7448@tessituranetwork.com>
    Reply-To: Tessitura Technical Forum <forums-technical@tessituranetwork.com>
    Date: Tuesday, 20 October 2015 at 12:30 PM
    To: Carola Dillon <Carola@bangarra.com.au>
    Subject: [Tessitura Technical Forum] BOCA/printing issue

    Hi all,

    I log in to Tessitura, select my printer in preferences and then attempt to print some tickets but my print button is greyed out until I log out and back in again. The printer preference is still in place and I'm suddenly able to print.

    Has this happened to anyone else and/or does anyone know how to fix it? It's not a major issue but it is mighty annoying. 

    Thanks,

    Tim




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • $organization
    Hi Tim,

    Yes, I used to have the same problem in my previous organisation. It suddenly started one day and I just got used to logging out and back in (kept reminding myself to lodge a TASK ticket and never got around to it).

    I have now started in a new organisation and I haven’t had any issues, yet. I assume something must have gone awry with my old user profile.

    Sorry that I can’t be of any more help!

    Carola


    Normal 0 false false false EN-AU JA X-NONE
    Carola Dillon  I  CRM Manager


    bangarra dance theatre australia
    pier 4, 15 hickson rd, walsh bay, nsw 2000
    direct +61 2 9258 5114   m 0425 285 761  e     carola@bangarra.com.au 
    f +61 2 9251 5266   w bangarra.com.au  social Facebook   Youtube

    From: Tessitura Technical Forum <forums-technical@tessituranetwork.com> on behalf of Tim Chandler <bounce-timchandler7448@tessituranetwork.com>
    Reply-To: Tessitura Technical Forum <forums-technical@tessituranetwork.com>
    Date: Tuesday, 20 October 2015 at 12:30 PM
    To: Carola Dillon <Carola@bangarra.com.au>
    Subject: [Tessitura Technical Forum] BOCA/printing issue

    Hi all,

    I log in to Tessitura, select my printer in preferences and then attempt to print some tickets but my print button is greyed out until I log out and back in again. The printer preference is still in place and I'm suddenly able to print.

    Has this happened to anyone else and/or does anyone know how to fix it? It's not a major issue but it is mighty annoying. 

    Thanks,

    Tim




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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