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BOCA/printing issue

Tim Chandler
$organization

Hi all,

I log in to Tessitura, select my printer in preferences and then attempt to print some tickets but my print button is greyed out until I log out and back in again. The printer preference is still in place and I'm suddenly able to print.

Has this happened to anyone else and/or does anyone know how to fix it? It's not a major issue but it is mighty annoying. 

Thanks,

Tim

  • $organization
    Hi Tim,

    Yes, I used to have the same problem in my previous organisation. It suddenly started one day and I just got used to logging out and back in (kept reminding myself to lodge a TASK ticket and never got around to it).

    I have now started in a new organisation and I haven’t had any issues, yet. I assume something must have gone awry with my old user profile.

    Sorry that I can’t be of any more help!

    Carola


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    From: Tessitura Technical Forum <forums-technical@tessituranetwork.com> on behalf of Tim Chandler <bounce-timchandler7448@tessituranetwork.com>
    Reply-To: Tessitura Technical Forum <forums-technical@tessituranetwork.com>
    Date: Tuesday, 20 October 2015 at 12:30 PM
    To: Carola Dillon <Carola@bangarra.com.au>
    Subject: [Tessitura Technical Forum] BOCA/printing issue

    Hi all,

    I log in to Tessitura, select my printer in preferences and then attempt to print some tickets but my print button is greyed out until I log out and back in again. The printer preference is still in place and I'm suddenly able to print.

    Has this happened to anyone else and/or does anyone know how to fix it? It's not a major issue but it is mighty annoying. 

    Thanks,

    Tim




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