Transcend-adding a user

Hi all,

I was not really involved in the initial configuration of transcend but now am responsible
for configuring new users. I've browsed the user guide and webinars and want to confirm a couple things before I set them up.

I see that I've got admin privilege groups already created and assigned to each merchant.
If I want to configure some users to only have the browser options for use do I simply create another privilege group for each merchant and deselect the other options?
I feel like this is what is suggested but then I saw or heard something stating that merchants use privilege groups to dictate their rights as well and I don't want to screw anything up.
Maybe I heard incorrectly.

Also I believe I heard in a webinar that once you configure something you need to start and stop all servers, is this true when adding new privilege groups and users?

Cheers!

Parents
  • What you are describing is exactly what I did.  I set up a “reports only” privilege group for each merchant and gave the users access to that privilege group only.

     

    I always pause, then stop and restart the servers whenever I make a Transcend configuration change, just for good measure.

     

    Kirk Mortensen
    Database Administrator

    tel: 650-463-7122
    fax: 650-463-1963
    kirk@theatreworks.org

     

     

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    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ryan Rowell
    Sent: Tuesday, October 20, 2009 2:43 PM
    To: Kirk Mortensen
    Subject: [Tessitura Technical Forum] Transcend-adding a user

     

    Hi all,

    I was not really involved in the initial configuration of transcend but now am responsible
    for configuring new users. I've browsed the user guide and webinars and want to confirm a couple things before I set them up.

    I see that I've got admin privilege groups already created and assigned to each merchant.
    If I want to configure some users to only have the browser options for use do I simply create another privilege group for each merchant and deselect the other options?
    I feel like this is what is suggested but then I saw or heard something stating that merchants use privilege groups to dictate their rights as well and I don't want to screw anything up.
    Maybe I heard incorrectly.

    Also I believe I heard in a webinar that once you configure something you need to start and stop all servers, is this true when adding new privilege groups and users?

    Cheers!




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  • Thanks Kirk!

    Now excuse my ignorance about things like these but any idea if it is ok to set these up and then schedule a time to start and stop the servers so that it doesn't interfere with transactions coming in or do you need to be sure to start and stop them right away?

    I mainly ask because before reading the bit about starting and stopping the servers I had created a new user and have yet to start and stop them and I may also need to collaborate with my outsourced IT department to do this.

  • I'm pretty sure I've added a user to Transcend midday without stopping and starting the servers, without incident.



    [edited by: Amanda Freeman at 5:38 PM (GMT -6) on 20 Oct 2009]
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