Hi everyone. I have a Windows Server 2012 R2 system I'm testing right now to see how Tessitura and that OS work together. I've run into a few snags and wanted to ask about one of them.
For some reason generic text only printers do not show up in the Tessitura RemoteApp program as available ticket printers. If I go to File > Printer Setup it shows up in there but if I go to Tools > Preferences there are no options for me to choose from in the Default Ticket Printer drop-down.
I've verified that there's a Generic Text Only printer driver for 32-bit and 64-bit OS's in Print Management on the server. I can't figure out what it is that's keeping these types of printers from being available to Tessitura as ticket printers.
Any ideas?
Sorry, that must have been a typo on my part. We disabled easy print as suggested by Jeanne DeVore. It was something I had to have my IT consultant do, although I am sure there are IT types on the forum here who could tell you how it works.
-p.
Patrick Schley Academy Services Manager
FIRST STAGE
Transforming Lives Through Theater
325 West Walnut Street | Milwaukee, WI 53212 (414) 267-2942 direct | (414) 267-2976 fax
Okay, that makes more sense. :)
I'll let you know if that works!