We have MC70 scanners. I think a couple of them did not get put on the chargers and went dead. Now they don't remember how to interface with the trigger. I think there is a setting somewhere in Windows Mobile but I can't seem to find it.
If anyone knows where to go to turn the trigger back on, please respond.
Thanks,
Hawana Townsley
House Manager
Eisemann Center
Hi Hawana, I’m not sure if this will help, we have the MC75 units. It may be that the scanner dropdown has been reset? Try opening the N-Scan application, click Tools and then select Admin Settings. You will be prompted for a password. After entering the password, go to the System tab. Beneath the URL for the N-Scan service there should be a line called scanner, the dropdown setting should be set to symbol. It’s worth a try! Cheers! Short From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Hawana Townsley Sent: Thursday, March 26, 2015 2:45 PM To: Christopher Short Subject: [Tessitura Technical Forum] NScan Trigger malfunction We have MC70 scanners. I think a couple of them did not get put on the chargers and went dead. Now they don't remember how to interface with the trigger. I think there is a setting somewhere in Windows Mobile but I can't seem to find it. If anyone knows where to go to turn the trigger back on, please respond. Thanks, Hawana Townsley House Manager Eisemann Center This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Hi Hawana,
I’m not sure if this will help, we have the MC75 units.
It may be that the scanner dropdown has been reset? Try opening the N-Scan application, click Tools and then select Admin Settings. You will be prompted for a password. After entering the password, go to the System tab. Beneath the URL for the N-Scan service there should be a line called scanner, the dropdown setting should be set to symbol.
It’s worth a try!
Cheers! Short
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Hawana Townsley Sent: Thursday, March 26, 2015 2:45 PM To: Christopher Short Subject: [Tessitura Technical Forum] NScan Trigger malfunction
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!