Custom SSRS reports won't print

Hi Frances,

We had the same issue and here is what we got back from Support:

That is a known defect with v12 of Tessitura.  If you want to follow the process of this defect, then you can check out the Reported Defect List located here: http://www.tessituranetwork.com/network/Learning/Documentation/Version Notes/Tessitura Reported Defect List.aspx
This issue is number 3488.
 
The current workaround for this is to use the keyboard shortcut of CTR+P to bring up the print box.

There may be a fix for this by this stage

Thanks!
Short

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Frances O'Connell
Sent: Tuesday, March 24, 2015 11:59 AM
To: Christopher Short
Subject: [Tessitura Technical Forum] Custom SSRS reports won't print

Hi everyone,

We just updated to v.12, and now the print icon on Custom SSRS reports is not working.  Users click it - nothing happens. They are currently saving as PDFs and then printing - obviously this is extra steps.

Has anyone seen this before?

thanks

frannie

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