T_Default settings about credit cards

We are in the middle of this too. I have done a huge amount of research. The biggest problem about not storing is if you have a show cancellation. Then you’d have to call the customers to get their credit card numbers to do the refund. And yes, you’d need the ones for payment plans and pledges or you will enter those manually every month.

The real solution is for Tessitura to implement tokenization. It’s vague as to whether this functionality will be included in 12.5 but I know they are working on it. We are desperate for this functionality! We are also considering RAMP which would mean we are not storing credit cards at our location.

Breaches are getting more publicity and would be a total nightmare. I hope the network can chime in on the status of this functionality. I consider it a priority 1 enhancement.

Gloria

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Michele Keutsch
Sent: Friday, January 30, 2015 1:10 PM
To: Gloria Ormsby
Subject: [Tessitura Technical Forum] T_Default settings about credit cards

I noticed today that there is a setting in T_Defaults that will allow an organization to not store credit card numbers (CC_Store_Account - if set to No, credit card numbers are not stored). Is any organization using this entry with the value = No? We are looking at reducing the number of credit cards we store and have scheduled the Purge Credit Card utility, but wondered what the implications are to not store credit cards at all? We do credit card billing for our memberships - will it still keep those cards if we use this setting = No?

For those that are storing credit cards, and do pledge credit card billing, there is an entry called Default_CC_Expiry_Extend_Days which we do use with the value of 90. The documentation says that any billing utility will use this setting to extend the expiry date on an expired credit card by x many days when running the utility. What value do you have for this entry?

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