Best Practices for Hot fixes

Do Live to Test first. Apply hotfix to Test system first and always. Plans sufficient time for staff to verify the hotfix in Test. We give a minimum of one week. Then schedule the update to Live, and plan a Live to Test directly following.

Randall A. Mitchell
Director of Information Systems | The Phoenix Symphony | Tel. (602) 452-0440 | Mobile. (602) 796-9323 | Fax. (602) 253-1772
www.phoenixsymphony.org | 1 N. 1st Street, Ste. 200, Phoenix, Az 85004

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ray Bernard
Sent: Wednesday, January 28, 2015 9:17 AM
To: Randall A. Mitchell
Subject: [Tessitura Technical Forum] Best Practices for Hot fixes

Hi,

When applying Hot Fixes, do organizations typically apply to test servers before applying to their production environment, or just go for it?

Thanks in advance for answering my informal survey!

Ray

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Do Live to Test first. Apply hotfix to Test system first and always. Plans sufficient time for staff to verify the hotfix in Test. We give a minimum of one week. Then schedule the update to Live, and plan a Live to Test directly following.

Randall A. Mitchell
Director of Information Systems | The Phoenix Symphony | Tel. (602) 452-0440 | Mobile. (602) 796-9323 | Fax. (602) 253-1772
www.phoenixsymphony.org | 1 N. 1st Street, Ste. 200, Phoenix, Az 85004

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ray Bernard
Sent: Wednesday, January 28, 2015 9:17 AM
To: Randall A. Mitchell
Subject: [Tessitura Technical Forum] Best Practices for Hot fixes

Hi,

When applying Hot Fixes, do organizations typically apply to test servers before applying to their production environment, or just go for it?

Thanks in advance for answering my informal survey!

Ray

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!