Hello ever since we upgraded to version 12.1 we find that ever now and again our box office staff will get locked up while they are in a order and in order for people to work we have to recycle the app. pool on our API server.
Has anyone else experienced this problem
Thanks
Bob
Hi Bob,
Yes, we experience this as well, although it doesn't happen often. This occurs despite the fact that we do a scheduled recycle of the app pool daily at midnight.
I'll have to look more closely at 12.1.2 given what Teresa reported. I wasn't aware it contained a fix for this issue.
Thanks,David