Research Notes Output Set

Hi Friends,

I'm trying to build a custom output set for research notes.  I have copied and pasted the fields as described in the Output set cookbook  page 26 (the copy I have was last updated August 2013 and that's the newest version I could find).

I am able to add the parameter "Customer notes" in output set builder, but when I click on the ... button next to the parameter supposedly to choose the note type I get an error message and the application crashes.

Error message:

Application terminated

Error: Null object reference at line 1 in close event of object w_query_paramenter_entry

 

Anybody know what the error means, or what I should have done differently when setting this up?

Thanks,

Kanani

 

Parents
  • Are you on version 11 or 12.

    If I rember correctly, (and I'm not somewhere I can check.) the way some notes in Tessitura 12 are stored may have changed. This may explain the cause of your problem. However, it will not tell you what to do to resolve the issue.

    Consider opening a TASK ticket.

    --Tom

    On Wed, Dec 17, 2014 at 4:59 PM, Tessitura Technical Forum wrote:

    Hi Friends,

    I'm trying to build a custom output set for research notes. I have copied and pasted the fields as described in the Output set cookbook page 26 (the copy I have was last updated August 2013 and that's the newest version I could find).

    I am able to add the parameter "Customer notes" in output set builder, but when I click on the ... button next to the parameter supposedly to choose the note type I get an error message and the application crashes.

    Error message:

    Application terminated

    Error: Null object reference at line 1 in close event of object w_query_paramenter_entry



    Anybody know what the error means, or what I should have done differently when setting this up?

    Thanks,

    Kanani





    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • Are you on version 11 or 12.

    If I rember correctly, (and I'm not somewhere I can check.) the way some notes in Tessitura 12 are stored may have changed. This may explain the cause of your problem. However, it will not tell you what to do to resolve the issue.

    Consider opening a TASK ticket.

    --Tom

    On Wed, Dec 17, 2014 at 4:59 PM, Tessitura Technical Forum wrote:

    Hi Friends,

    I'm trying to build a custom output set for research notes. I have copied and pasted the fields as described in the Output set cookbook page 26 (the copy I have was last updated August 2013 and that's the newest version I could find).

    I am able to add the parameter "Customer notes" in output set builder, but when I click on the ... button next to the parameter supposedly to choose the note type I get an error message and the application crashes.

    Error message:

    Application terminated

    Error: Null object reference at line 1 in close event of object w_query_paramenter_entry



    Anybody know what the error means, or what I should have done differently when setting this up?

    Thanks,

    Kanani





    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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